How to claim
In this section, you will find information on submitting claims for services provided under your Conestoga International Health Insurance Plan.
There are Three Ways to Submit a Claim:
By mail: Download and print the claim form, complete it, and send it (along with your original receipts) to:
Sun Life Assurance Company of Canada
PO Box 2015 Stn Waterloo
Waterloo, ON N2J 0B1
- Online: Follow the instructions below.
- Through the Sun Life mobile app (paramedical claims only)
FOR ALL CLAIMS (2-4 week response)
Download, print, and fill out the PDF claim form.
After you have filled out the printed claim form, upload the form and all applicable receipts to submit your claim online.
OPTIONAL ONLINE/APP CLAIMS FOR CHIROPRACTIC, MASSAGE THERAPY, NATUROPATHIC, ACUPUNCTURIST, CHIROPODIST, PODIATRIST, PRESCRIPTION MEDICATIONS, AND EYE EXAMS (2-4 week response)
You will be redirected to Sun Life’s online claim form submission web page.
Paramedical claims (chiropractor, massage therapist, acupuncturist, naturopath, and chiropodist/podiatrist), prescription medication claims, and eye exam claims can be submitted in one of three ways:
- By Mail
- Online submission through our secure system (you will be redirected to Sun Life’s online claim form submission web page)
- MySunlife Portal & App. https://www.sunnet.sunlife.com/signin/mysunlife/home.wca